Why Choose a Career with SCEC?

1. To be a positive in the community.  Dispatchers help people, regardless of how small it may seem, every single day.  They have a positive impact on people's lives when they need help.

2. To earn a decent living.  Including benefits, dispatchers earn close to $50,000 a year.

3. To have job stability and retirement.  Dispatchers are a part of the Kansas Public Employee Retirement System.

4. To use your talents and skills.  The job is highly technical, using up to four computers and six monitor simultaneously.  If you up for a challenge, this is the job.

5. For opportunities for promotion.  Dispatchers can be promoted to Senior Dispatcher, Watch Supervisor, or even 911 Director!

On This Page


The Life of a 911 Dispatcher


Job Description


Starting Pay


After completion of Basic Training, trainees are promoted to Dispatcher with a pay increase to $14.81



Paid Sick Leave.  Employees earn 12 days of paid sick leave each year and can accumulate up to 400 hours.

Paid Vacation.  Employees earn 12 days of paid vacation each year and can accumulate up to 18 days.  Hours earned, as well as accumulation amounts increase with years of service (An employee with 16 or more years of service earns over 21 days of vacation annually and can accumulate up to 27 days).

Paid Holiday.  Employees receive pay for 10 observed holidays each year.  If the employee works the holiday, they receive 2 1/2 times their pay for every hour worked.  If their regularly scheduled day off falls on a holiday, they receive an additional 8 hours of regular pay for the holiday.

Retirement Plan.  Employees are enrolled in the Kansas Public Employees Retirement System.

Health Insurance.  The County offers affordable health insurance that includes medical, dental, vision, and prescription drug coverage.

Life Insurance.  Employees receive life insurance through KPERS with options to purchase additional insurance on your own.

Deferred Compensation Programs.

Additional Insurance Available.  Life Insurance, Cancer insurance, accident insurance, identity theft insurance, and pre-paid legal insurance is also available, at the employee's expense, through payroll deduction programs.

Direct Deposit.  Payroll direct deposit to checking and/or saving accounts.


Minimum Requirements

  • Must be 18 years of age

  • Must have a high school diploma or GED

  • No convictions for felonies or serious misdemeanors

  • Must be willing to work any shift, including weekends and holidays

  • Must be willing to work overtime

  • Must be able to maintain confidentiality



Dispatch Trainees progress at their own pace, however training is designed to last no longer than six months.  Trainining is administered in-house and on-line through the Association of Public Safety Communication Officials, and exceeds the requirements of the Kansas State Minimum Dispatcher Training Standard.

Training is presented through a combination of;

  • Classroom training through lectures, audio review, video presentations, etc.

  • Skills training practicing various job tasks

  • Observation training watching veteran dispatchers perform their duties

  • Ride-Along training with area law enforcement, fire, and EMS

  • Hands-on living dispatching supervised by a trainer

  • On-line training to obtain special certifications

Once completed, trainees will be certified as APCO Public Safety Telecommunicator I's, Emergency Medical Dispatchers, NCIC Terminal Operators, and will have received training in the National Incident Management System.


How to Apply

Paper applications can be picked up and completed at the Sumner County Clerk's Office, and electronic appications may be submitted at ksgovjobs.com.

Once an application period has closed, applications are reviewed to ensure they meet minimum requirements.  Candidates undergo a criminal history background check, and are then scheduled to participate in pre-employment testing.  Testing is conducted via computer using the Criticall testing software.

Successful candidates are then interviewed by a Review Panel, and participate in observation watching dispatchers performing their duties.

The top candidate(s) are then given a Conditional Offer of Employment and must complete pre-employment drug screening before being hired.